Client story
More volume, same team, longer life for legacy systems.
How a robot helped New Zealand’s largest port ease the load on staff and get more from its billing systems.
Port of Tauranga
- Logistics and ports
Robotic process automation
The challenge, and the change
Before
Manual billing reconciliations on legacy systems.
After
Flat
headcount as vessel volumes grew
What we did
Rising steps
Automate reconciliations
A robot now does the reconciliations.
Extend system life
Automation bridges the legacy systems.
Free the team
Finance staff now focus on higher-value work.
The results
Delayed
costly upgrades to legacy billing systems
Having the robot going in the background has kept a lid on the headcount, and means the team can put their minds to better use.
Thomas Wansbone, Financial Controller, Port of Tauranga
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