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Quanton and AA Insurance develop bots to manage peaks in service demand

  • Written By: Jonathan Cotton @ Rocket Skates Digital
  • Featuring insights from: Ursula Riemer @ Quanton

Bots deployed by AA Insurance and Quanton have boosted service capacity during disasters such as the Auckland floods and Cyclone Gabrielle.

Read the Article Here

Author's Background

Ursula Riemer

Strategic Engagement Director at Quanton, leading large-scale digital transformation programmes that deliver 30–50% efficiency gains. She combines expertise in agile, AI operating models, and executive engagement to bridge the gap between strategy and execution.
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