Quanton
Website Privacy Policy
Last updated: 28 July 2026
Quanton Limited respects your privacy and is committed to handling personal information openly, fairly and securely.
This Website Privacy Policy explains how Quanton collects, uses, discloses, stores and protects personal information when you visit https://quanton.ai, use a Website form, subscribe to Website communications, register for Website content or otherwise interact with the public Website.
It also explains the choices and privacy rights that may be available to you.
1. Who we are
The Website is operated by Quanton Limited, a New Zealand company with company number 5926771 (Quanton, we, us or our).
Quanton provides artificial intelligence, intelligent automation, data analytics, business intelligence, digital transformation and related consulting services.
For personal information covered by this Policy, Quanton generally decides why and how the information is handled. Privacy laws may describe Quanton as a controller, business, agency, organisation or data user.
You can contact our Privacy Officer at:
Email: hello@quanton.ai
Postal address: Office 1, Level 12, Southern Cross Building, 59 High Street, Auckland CBD 1010, New Zealand
Quanton also lists offices in Sydney and Kuala Lumpur on the Website.
2. What this Policy covers
This Policy applies only to personal information handled through or in connection with the public Website, including:
- Website browsing and analytics;
- contact and enquiry forms;
- newsletter subscriptions;
- webinar, event or resource registrations made through the Website;
- cookies and similar technologies;
- electronic communications that result from a Website interaction; and
- Website security, diagnostics and abuse prevention.
This Policy does not govern:
- personal information processed when Quanton provides paid client services;
- information processed within a client's system or on a client's instructions;
- recruitment or employment information;
- supplier administration or other offline business operations; or
- a third-party website, platform or service with its own privacy notice.
Those activities may be covered by another privacy notice, client agreement or data-processing agreement.
3. Information we collect
The information collected depends on how you use the Website.
3.1 Information you provide
The Website may collect:
- your first and last name;
- email address and phone number;
- employer, role or other business information;
- the content of your message or enquiry;
- newsletter, event and communication preferences;
- event or content-registration information;
- feedback and correspondence; and
- any other information you choose to provide through a Website feature.
The live contact form currently requests first name, last name, email address, phone number and a message.
Please provide accurate information and do not submit another person's information unless you have authority and a lawful reason to do so.
3.2 Information collected automatically
When you use the Website or interact with an email sent following a Website interaction, Quanton and its providers may collect:
- IP address and approximate location derived from it;
- browser, device, operating system, language and screen information;
- pages viewed, links clicked, referring page, navigation path and timestamps;
- cookie identifiers, analytics identifiers and consent preferences;
- interaction information such as scrolling, clicks and cursor activity;
- email delivery, open and click information where permitted; and
- security, error, diagnostic and suspected-abuse information.
We may combine this information with other Website information where permitted by law.
3.3 Information from other sources
We may receive limited Website-related information from:
- a colleague or another person who submits an enquiry or registration for you;
- event or webinar partners;
- social networks or professional platforms when you interact with a Quanton page or link; and
- analytics, security and marketing technology providers.
Where applicable law requires notice about indirectly collected information, we will provide it unless an exception applies.
4. Information you should not submit
Public Website forms are not designed to receive:
- passwords, authentication codes or security keys;
- source code, system credentials or vulnerability details beyond what is necessary to report a Website security issue;
- financial-account or payment-card information;
- health, biometric, genetic or other sensitive information;
- government identifiers;
- criminal-history information;
- trade secrets or confidential client material; or
- information subject to special regulatory restrictions.
If sensitive or confidential information is necessary, contact us first so an appropriate collection method and contractual terms can be arranged.
5. How we use Website information
We may use personal information collected through the Website to:
- operate, maintain, secure and improve the Website;
- respond to enquiries and arrange requested discussions;
- understand your needs and prepare a proposal where requested;
- manage newsletter, webinar, event or resource registrations;
- send relevant Website updates, insights and marketing where permitted;
- record and respect communication and cookie preferences;
- personalise Website content and communications;
- analyse Website use, audience trends and campaign performance;
- diagnose faults and improve accessibility and user experience;
- prevent, detect and investigate spam, fraud, misuse and security incidents;
- establish, exercise or defend legal claims;
- comply with law, regulation, court orders and lawful government requests; and
- carry out another purpose that we explain at collection or that you authorise.
Submitting a Website enquiry does not create a client or advisory relationship. If you engage Quanton, the handling of information for that engagement will be governed by the relevant client terms and privacy arrangements.
6. Legal bases
Where applicable privacy law requires a legal basis, we generally rely on:
- Requested steps or contract: to respond to your request, arrange a discussion or take steps toward a possible engagement;
- Legitimate interests: to operate and improve the Website, respond to business enquiries, manage professional communications, secure our systems, prevent misuse and conduct proportionate business-to-business marketing, provided those interests are not overridden by your rights;
- Consent: for non-essential cookies, certain electronic marketing and any other processing where consent is required;
- Legal obligation: to comply with a law that applies to us; and
- Legal claims or vital interests: in limited circumstances to protect a person or establish, exercise or defend legal rights.
You may withdraw consent at any time. Withdrawal does not affect processing that was lawful before withdrawal.
If you do not provide information required to answer an enquiry or complete a registration, we may be unable to provide the requested response or access.
7. Artificial intelligence and automated tools
Quanton may use AI-assisted or automated tools to support Website operations. These tools may help us:
- classify and route enquiries;
- identify spam or security threats;
- search, organise or summarise Website correspondence;
- draft a response for human review;
- analyse aggregated Website or campaign information; and
- operate an AI-enabled Website feature if one is introduced.
We assess confidentiality, security, accuracy and provider terms before using personal information with an AI tool and apply human review where appropriate.
We do not intentionally use sensitive information or confidential material submitted through the Website to train a publicly available AI model unless the affected person has expressly agreed and appropriate safeguards are in place.
We do not use Website visitor information to make solely automated decisions that produce legal or similarly significant effects.
If the Website includes a chatbot or AI search feature, its output may be automated and inaccurate. Do not enter confidential or sensitive information unless the feature clearly states that it is designed to receive it.
9. When we disclose Website information
We may disclose Website information to:
- Quanton personnel and offices that need it for an authorised purpose;
- Website hosting, cloud, content-delivery, cybersecurity and IT providers;
- analytics, session-insight and tag-management providers;
- CRM, forms, email, webinar, event and marketing providers;
- professional advisers, insurers and auditors where necessary;
- a genuine prospective buyer or transaction adviser if Quanton's business or Website is reorganised or transferred;
- courts, regulators, law-enforcement authorities and other persons where required or permitted by law; and
- another recipient where you direct or authorise the disclosure.
Providers acting for Quanton are expected to use information only for authorised purposes and apply appropriate confidentiality and security protections.
Quanton does not sell personal information for money.
Some analytics or marketing-cookie disclosures could be treated as a sale, sharing or targeted advertising under certain US state laws depending on configuration. Where such a law applies, we will provide any required notice and opt-out mechanism and honour recognised opt-out preference signals.
10. International processing
Quanton operates internationally and uses global technology providers. Website information may be accessed from or processed in countries other than the country where it was collected.
Locations are likely to include New Zealand, Australia, Malaysia and the United States and may include other locations used by our Website providers.
Where required, we use measures designed to support lawful international transfers, which may include:
- adequacy decisions or comparable legal regimes;
- contractual privacy, confidentiality and security obligations;
- the European Commission's Standard Contractual Clauses;
- the UK International Data Transfer Agreement or UK Addendum;
- transfer risk or data-protection assessments;
- restrictions on access and onward use; and
- consent or another lawful exception where appropriate.
For information subject to New Zealand law, we consider Information Privacy Principle 12 when disclosing information outside New Zealand. Where the Australian Privacy Principles apply, we take reasonable steps in relation to overseas recipients as required by APP 8.
Contact us for more information about safeguards relevant to your information, subject to confidentiality and security restrictions.
11. How long we retain Website information
We retain Website information only for as long as reasonably necessary for the relevant purpose, including legal, security, evidential and reporting requirements.
Unless a different period is justified:
- general enquiries and unsuccessful opportunities are retained for up to 24 months after the last meaningful interaction;
- marketing contact information is retained until you unsubscribe, object or the information is no longer current, with limited suppression information kept to respect your choice;
- event and content registrations are generally retained for up to 24 months after the event or interaction;
- Website security and access logs are generally retained for up to 12 months unless needed to investigate an incident; and
- cookie and analytics information is retained for the period shown in the cookie settings or relevant provider configuration.
If a Website enquiry leads to a client engagement, relevant information may be transferred to client records and retained under the applicable client arrangements and legal requirements.
We may retain de-identified or aggregated information that no longer reasonably identifies an individual. Information is securely deleted or de-identified when retention is no longer justified.
12. Security
We use reasonable administrative, organisational and technical measures designed to protect Website information from loss, misuse, interference, unauthorised access, disclosure, alteration and destruction.
Measures may include:
- access controls and least-privilege practices;
- multi-factor authentication where appropriate;
- encryption in transit and, where appropriate, at rest;
- logging, monitoring, backup and recovery controls;
- provider and contractual due diligence;
- personnel confidentiality and security awareness; and
- incident-response procedures.
No Internet transmission, cloud service or storage system is completely secure. Do not submit confidential or sensitive information through an ordinary Website form.
If we become aware of a privacy or security incident, we will investigate, contain and remediate it as appropriate and notify affected individuals and regulators where applicable law requires it.
To report a suspected Website security issue, email hello@quanton.ai. Do not exploit a vulnerability or access information beyond what is necessary to describe the issue.
14. Your privacy rights
Depending on your location and applicable law, you may have rights to:
- know whether and how we process your personal information;
- access or receive a copy of it;
- correct inaccurate or incomplete information;
- request deletion or erasure;
- restrict or object to processing;
- withdraw consent;
- opt out of direct marketing, sale, sharing or targeted advertising;
- receive portable information in a commonly used format;
- complain to us or a privacy regulator; and
- receive equal treatment without unlawful discrimination for exercising a right.
Rights are subject to legal conditions and exceptions. We may need to retain information to comply with law, protect another person's rights or establish a legal claim.
To make a request, email hello@quanton.ai and state that your request concerns privacy. Describe the request and your Website interaction.
We may need to verify your identity or an authorised agent's authority. We request only information reasonably necessary for verification and respond within the timeframe required by applicable law.
14.1 New Zealand
The New Zealand Privacy Act 2020 provides rights including access to and correction of personal information. If we do not make a requested correction, you may be able to ask us to attach a statement of correction.
You may complain to the Office of the Privacy Commissioner at privacy.org.nz.
14.2 Australia
Where the Australian Privacy Act 1988 and Australian Privacy Principles apply, you may request access to or correction of personal information and complain about its handling.
Please contact our Privacy Officer first. If you are not satisfied, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.
14.3 European Economic Area and United Kingdom
Where the EU GDPR or UK GDPR applies, you may have rights of access, rectification, erasure, restriction, objection, portability and withdrawal of consent. You may object to direct marketing at any time.
You may complain to the data-protection authority where you live, work or believe an infringement occurred.
14.4 California
If the California Consumer Privacy Act, as amended, applies to Quanton and your information, California residents may have rights to know, access, correct and delete personal information; opt out of sale or sharing; limit certain uses of sensitive personal information; and receive non-discriminatory treatment.
During the preceding 12 months, the categories described in section 3 may have been collected from the sources described there, used for the purposes in section 5 and disclosed to the recipients described in section 9. Quanton does not sell personal information for money.
Where required, we honour Global Privacy Control signals for the browser or device sending the signal.
14.5 Malaysia and Singapore
Where Malaysian or Singaporean data-protection law applies, you may have rights to request access to or correction of personal information and to withdraw consent, subject to statutory conditions and exceptions.
You may contact Malaysia's Personal Data Protection Department at pdp.gov.my or Singapore's Personal Data Protection Commission at pdpc.gov.sg.
15. Children, external links and changes
15.1 Children
The Website is directed to organisations and professional audiences, not children. We do not knowingly collect personal information through the Website from a child under 16.
If you believe a child has provided information without appropriate permission, contact us so we can investigate and delete it where required.
15.2 External links and embedded content
The Website may link to or embed content from social networks, video providers, event platforms and other third parties.
Those parties may collect information directly from your browser or account and handle it under their own privacy notices. Quanton does not control their independent practices.
15.3 Changes to this Policy
We may update this Policy to reflect changes to the Website, technology, providers, practices or legal obligations.
We will post the revised Policy with an updated effective date. If a change is material, we will take reasonable steps to provide prominent notice and obtain consent where required.
16. Questions, complaints and contact
Contact our Privacy Officer with a question, request or complaint:
Quanton Limited
New Zealand company number: +64 9 373 5350
Email: hello@quanton.ai
Website: https://quanton.ai
Postal address:
Office 1, Level 12, Southern Cross Building 59 High Street, Auckland CBD 1010 New Zealand
We will acknowledge a privacy complaint, investigate it fairly and communicate an outcome within the period required by applicable law.
You may also complain to the privacy or data-protection regulator in your jurisdiction.