Client story
Building an in-house automation team.
How one of New Zealand’s largest dairy processors learned to run automation itself.
Westland Milk Products
- Dairy and primary industries
RPA foundations and capability building
The challenge, and the change
Before
Wanted its own automation team, not a dependency.
After
In-house
team now running every bot
What we did
Road with pins
Set the foundations
Quanton established the RPA platform, standards and ways of working.
Build internal capability
We trained Westland staff to build and maintain automations.
Hand over the reins
Quanton stepped back as Westland’s team took charge.
The results
Long-term
efficiency gains across the business
Self-sufficient
with no reliance on outside developers
We are using RPA with people who came from the operations side of the business. They weren’t technology people.
Gareth Mitchell, Head of Digital and Improvement, Westland Milk Products
The full story
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