Automation support

Keep your automations running, day and night.

Robots and AI are only valuable while they work. Our support team monitors, fixes and improves your automations, so your business doesn’t notice when something changes.

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Since 2016

New Zealand and Australia

Agreed service levels and monthly reporting

When automations stop, the work comes back.

Systems update, screens change, licences expire. Without support, a stopped robot means a backlog, manual workarounds and lost trust in automation.

How our support works

Your automations, always on

Onboard

Document automations and agree service levels

Monitor and fix

Fast fixes and root causes, so issues don’t recur

Improve

Monthly reporting; unused hours become enhancements

Client result

Round-the-clock service without round-the-clock staff.

Devoli

24/7 customer support without overtime, shifts or extra staff.

Automated fault logging and built a centre of excellence, with Quanton support behind it.

Now it’s all automated and we don’t need anyone logging in. They can enjoy their family celebrations instead.

Devoli

Read the full story →

Since 2016

We’ve supported Hutt Valley’s health referral automations since the original pilot.

300%+

Year-one return on Devoli’s automation centre of excellence.

Book a 30-minute discovery call

What you get

Automations you can rely on, and a partner who keeps improving them.

Monitoring and incident management for your robots and AI

Root-cause fixes, not just restarts

Platform and licence upkeep across UiPath, Blue Prism and more

Monthly reporting on incidents, fixes and hours used

Enhancements and new automations from your support hours

Questions we often hear

Can you support automations someone else built?

Yes. We document them first, then take over support and improvement.

Which platforms do you support?

UiPath, Blue Prism, Automation Anywhere, Microsoft Power Automate and ABBYY.

How is support priced?

Usually as a monthly bank of hours, with unused hours available for enhancements. We’ll size it with you.

What do you report on?

Every month: incidents raised and resolved, root causes, hours used and the enhancement pipeline.

Platforms and partners we use for this

About our partners →

Tell us what you’re trying to fix.

Share the problem in a sentence or two. We’ll set up a 30-minute call with someone who has solved it before, and you’ll leave with clear next steps.

NZ +64 9 373 5350 AU +61 429 789 428
hello@quanton.ai
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