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What does an insurance bot do?

  • Written By: Jonathan Cotton @ Rocket Skates Digital
  • Featuring insights from: Ursula Riemer @ Quanton

AA Insurance, currently ‘employs’ nearly 30 non-human workers, including a motor total loss policy cancellations bot that reviewed and validated policy information following the Auckland Anniversary floods.

Read the Article Here

Author's Background

Ursula Riemer

Strategic Engagement Director at Quanton, leading large-scale digital transformation programmes that deliver 30–50% efficiency gains. She combines expertise in agile, AI operating models, and executive engagement to bridge the gap between strategy and execution.
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